Privacy Policy
This Privacy Policy explains how DEL Growth Studio Ltd (we, us) collects and processes your personal data when you visit our website, contact us, or use our services. We operate under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our goal is to be transparent, protect your privacy, and only collect what is necessary to deliver and improve our services.
Controller: DEL Growth Studio Ltd, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. Contact: [email protected], +44 20 3880 7612.
What data we collect
We collect data you provide directly and data collected automatically when you use our site. Direct data includes contact details (name, work email, phone, company) and any information you share in forms or messages. Automatic data includes device type, browser, pages visited, time on page, and interactions captured by analytics cookies if you consent. We avoid collecting sensitive categories of data and do not knowingly collect data from children.
Provided by you
Contact details, project information, feedback, support queries.
Collected automatically
Device, usage, and performance data via cookies or similar tech.
How we use data and lawful bases
We process personal data to respond to enquiries, provide services, maintain security, and improve our website and communications. Our lawful bases are: contract (to deliver requested services), legitimate interests (to operate, secure, and grow our business, balanced against your rights), consent (for optional analytics cookies or marketing), and legal obligation (to comply with laws and regulations). We do not conduct automated decision-making that produces legal or similarly significant effects.
If you subscribe to updates, you can opt out anytime using the unsubscribe link or by contacting us. Where we rely on consent, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.
Cookie choices 🍪
We use essential cookies to run the site and optional analytics cookies to understand usage. Our cookie banner lets you accept or reject analytics. You can revisit your choice by clearing site cookies in your browser and reloading the page.
Review cookie preferenceSharing, processors, and transfers
We do not sell your personal data. We share data with trusted processors who help us operate our business, such as hosting, email, analytics (if enabled), and payment providers. These partners process data under instructions consistent with this Policy and applicable law. Where data is transferred outside the UK, we rely on adequacy regulations or appropriate safeguards such as Standard Contractual Clauses.
If required by law or to protect our rights, we may disclose data to authorities. In the event of a corporate transaction, data may transfer subject to protections at least as strong as those described here.
Your rights
Under UK GDPR, you have rights to access, rectify, erase, restrict, or object to processing of your personal data, as well as data portability where applicable. You also have the right to withdraw consent where processing is based on consent. To exercise these rights, contact us at [email protected]. We will respond within one month or explain if more time is needed for complex requests.
If you believe we have not handled your data properly, you may lodge a complaint with the UK Information Commissioner’s Office (ICO). We encourage you to contact us first so we can address your concerns quickly.
Security and retention
We protect personal data with administrative, technical, and physical safeguards appropriate to the risk, including access controls, encryption in transit, and least-privilege access for vendors. No system is perfectly secure, but we work to keep risk low and respond promptly to issues.
We retain personal data only as long as necessary for the purposes described here, to meet legal or reporting obligations, or to resolve disputes. When retention is no longer required, we securely delete or anonymize the data according to industry practices.
Contact and complaints
Controller: DEL Growth Studio Ltd, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. Email: [email protected]. Phone: +44 20 3880 7612. If you have concerns, contact us first. You can also contact the ICO at ico.org.uk.
Updates to this Policy will be posted here with a new effective date. Significant changes may be communicated by email if we have your contact details.
Effective date: 1 February 2026.
